RealMed Ranked as 2009 ‘Best in KLAS’ Claims and Clearinghouse Service //
12.15.09
RealMed achieves leadership position in the “2009 Top 20 Best in KLAS Awards” report
INDIANAPOLIS, December 15, 2009 RealMed has been ranked the #1 Claims and Clearinghouse
Service in the 2009 Top 20 Best in KLAS Awards: Software & Professional Services report. RealMed is a
dynamic revenue cycle management solution providing advanced, online, automated transactions
processing between healthcare providers and all payers. KLAS is an independent research firm
specializing in vendor performance measurement in the software, professional services, and medical
equipment categories.
RealMed's 2009 'Best in KLAS' award follows on the heels of its first place ranking in the KLAS
ambulatory clearinghouse services specialty report, Managing the Claim and Getting Paid: Ambulatory
Clearinghouse Services, published in June.
In winning the 'Best in KLAS' award, RealMed achieved the category's highest overall score of 93.2% (out
of 100%). In addition:
- 96% of RealMed clients said they would buy RealMed again; and
- RealMed was rated a strong 8.26 on „getting money‟s worth‟ and an 8.16 on „real problem
resolution‟ (1-9 scale).
“For more than a decade, the Best in KLAS awards have recognized healthcare technology companies
that set the standard for delivering the best experience to providers,” said KLAS President Adam Gale.
“The Best in KLAS distinction honors more than just a good product or service. It represents a
commitment to meeting customer expectations in every phase of the buying process – from the sales
presentation to implementation to ongoing service and support.”
Phil Christianson, RealMed CEO, stated, “Our roots in real-time claims service caused us to look deeply
at provider workflow. We take pride in delivering both technology and personal service to providers that
continually meet their needs. It is very gratifying to have our clients acknowledge the quality of our
services and to show their commitment to us because that‟s just what we strive for. We‟re excited to be
recognized as being the best of the best.”
“In addition to having provided our clients an array of new products and upgrades, we continue to invest
in new service solutions. These new services include payment assurance, a claims edit manager, and
5010 and ICD 10 compliance.”
About RealMed
RealMed uses the power of the internet to automate healthcare transactions and information exchange
between providers, payers and patients. This capability, together with more powerful reporting and
workflow enhancing features, can significantly enhance administrative efficiency and dramatically improve
cash flow for providers. RealMed serves professional providers ranging from one doctor practices to the
nation‟s largest academic medical centers and specialty providers for all aspects of their revenue cycle
management needs. Visit us at www.realmed.com.
About KLAS
KLAS is a research firm specializing in monitoring and reporting the performance of healthcare vendors.
KLAS‟ mission is to improve delivery, by independently measuring vendor performance for the benefit of
our healthcare provider partners, consultants, investors, and vendors. Working together with executives
from over 4500 hospitals and over 2500 clinics, KLAS delivers timely reports, trends, and statistics, which
provide a solid overview of vendor performance in the industry. KLAS measures performance of software,
professional services, and medical equipment vendors. For more information, go to
www.KLASresearch.com, email
marketing@KLASresearch.com, or call 1-800-920-4109 to speak with a KLAS representative. ©2009 KLAS Enterprises, LLC. All rights reserved
* © 2009 KLAS Enterprises, LLC. All rights reserved.
RealMed ranked as 2009 ‘Best In KLAS’ for Claims and Clearinghouse Services
2009 Top 20 Best in KLAS Awards: Software & Professional Services report–
www.klasresearch.com